FREE DELIVERY

Shipping is always free! We currently offer 3 modes of shipping depending on the order amount:

  • Orders below $50 = Free Delivery via NORMAL Mail

  • Orders >=$50 and <$150 = Free Delivery via REGISTERED Mail 

  • Orders >=$150 = Free COURIER Delivery

Tracking Your Order

Your package can only be tracked if you select the following shipping methods:

  • Registered Mail

  • Local Courier

  • Overseas Courier

You may track your package via the following websites:




Shipments and Returns

Packages are generally dispatched within 2 working days after receipt of payment and are shipped via Normal Post or Registered Mail depending on on-going promotions or item value. 3 method of shipping are usually available. Do take note of the details below:

  • Normal Mail cannot be tracked and no proof of delivery is available. As such, we are unable to provide any form of refunds and/or replacement should goods send by normal mail be declared lost.

  • Registered Mails offer proof of delivery and limited tracking features and Singapore Post provides compensation of up to S$68 per article or the declared value of the content (whichever is lower).

  • Local Courier offers proof of delivery, tracking features and the highest form of insurance (though it varies from company to company). For example, Ta-Q-Bin offers compensation of up to S$2000 or the declared value of the content (whichever is lower).

Do consider the above information when making a choice of shipment. We are unable to provide compensation or replacement beyond the amounts stated above. We recommend using Registered Mails for all items below S$68 and Local Courier options for all orders above S$68.

If you would like to upgrade from the Normal Post to Registered Mail or Registered Mail to Local Courier, do note that additional charges will apply.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes/Courier Bags are amply sized and your items are well-protected.